Terms and Conditions of the promotion

Check the terms and conditions of the promotion here .

What should I do in the event of a claim at home?

If you have a claim at home, you should contact us as quickly as possible, by phone on +34 91 836 20 90 (available 24 hours a day and 365 days a year).

When can I take out this home insurance?

The insurance can be taken out at any time, up to 365 days (12 months) before your current insurance expires.

What information do I have to provide to take out this home insurance?

You must provide the full address of the property (street, number, floor, flat, staircase, postcode, municipality, town/city) or if you have it, the land registry reference number.

What do I need to enroll in the BBVA Plan EstarSeguro?

To enjoy the BBVA Plan EstarSeguro, you need to sign up for the BBVA Plan EstarSeguro card, free of interest charges, fees or extra costs. Credit card subject to approval by BBVA. The BBVA Plan EstarSeguro card can only be used to pay the premiums of certain insurance policies. Offer valid until 01/31/2025, after which date it will be renewed annually, provided there are no changes in the conditions. For a transaction of €600 payable in 12 months at a nominal annual interest rate of 0%, the total amount payable would be €600 in monthly payments of €50 each; the resulting APR, annual percentage rate, will be 0%.

Insurance product information document

To comply with regulations and to help you better understand its features, we provide a standard product information document for the insurance policy Open document

Who is the insurance company?

Product underwritten by BBVA ALLIANZ SEGUROS Y REASEGUROS S.A.

Who is the intermediary?

BBVA MEDIACIÓN, OPERADOR DE BANCA-SEGUROS VINCULADO, S.A. listed in the Administrative Register of Insurance Brokers of the Directorate-General for Insurance and Pension Funds under code OV-0060. Has an approved public liability insurance policy.

BBVA Allianz Home Insurance

There are 1,003 incidents every hour in homes and communities. Save on expenses with the right coverage on your home insurance.

Repairing the computer can entail an extra expense. Avoid it with our home and online computer assistance.
The stages of life require different care, even in the same home. Change your coverage whenever you need to.

Do these situations sound familiar?

Unforeseen floods

40% of unexpected home repairs are associated with plumbing.
Breakages and common incidents

Broken windows are the biggest problem that happens in homes every week.
Theft inside and outside the home

The average cost of thefts in Spanish homes is €805.

Faults in household maintenance

A change of tap or a stuck blind are common incidents that are difficult to fix.
Computer problems

How do I recover data from a computer or back up? We help you with that and more.
Legal queries

They appear without warning and require important decisions to be taken.
Telephone assistance

For queries about pets and plants. Now also with Civil Liability coverage for pets.

The risk of not having your home insured

Every year, around 7 million mishaps happen in insured homes in Spain.
Water-related incidents are the most common, and represent an average cost of €2,000.
During the summer, approximately 25,000 burglaries occur during holiday periods.

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Exclusive services included in your BBVA Allianz Home Insurance

Online IT support in your home to help you to solve any problems you may have with computers, tablets or smartphones.
Manitas Service: we send a professional to your home to help you with all kinds of small jobs
Legal assistance service: we offer legal protection for you and your family, not only just as a homeowner but as a consumer, employee, etc.
Pet and plant assistance: Telephone assistance for queries related to your pets (dogs and cats) and plants.

More services included in your home insurance

You can change or extend your home insurance coverage at any time during the year and without penalties.
We include extra services in all the home insurance options, so you don't have to worry about anything.
24/7 availability, by going to the BBVA Allianz Seguros contact page for any queries.